Pizza Shut

Oh dear. Oh dear oh dear.

The family are all (except DS who is allergic to milk) like pizza. Pizza of all kinds is popular, and sometimes only a Pizza Hut will do. I'm not saying that this is the finest pizza available, just that it has a certain something that others do not (DW makes finer pizzas). It is not a cheap business though, so for a treat a couple of weekends ago, while DS was away, we turned up at Pizza Hut in Newport, and ordered two take away pizzas. As is usual given the dull waiting area, the wait appeared to go on for ages. Eventually we started wondering how long it had been, and had the brainwave of checking our receipt (doh). Over 45 minutes! Just then a couple who had arrived sometime after us asked where their takeeaway had got to. It was mysteriously found, so we asked about ours, which was too. Staff were bewildered at why we were cross they had not bothered telling us our food was ready at least 20 minutes before, but eventually DW managed to collar the manager who apologised and offered to remake the pizzas (haha) or give us two free pizzas on a return visit.

Having swum our way to fitness on Tuesday, we decided to gorge ourselves on our free pizzas. We arrived back at Pizza Hut at around 7.35, DW waited at the takeway counter for 5 minutes before eventually a staff member volunteered that she couldn't order pizza, as they were closing at 8. Now, I know it doesn't take them more than 20 minutes to make a pizza if they get their act together, so this was ludicrous. And closing at 8? I can only guess they can't find staff to work for them (and would you work for an employer this inept at serving its customers). Maybe one day we'll get our replacement pizzas, and maybe they'll be hot. But we'll probably have to get there at breakfast time to be sure....